Product Owner & Expert Analyst — 13 years in telecom

I take enterprise products from idea to release: I define the scope, set priorities and follow delivery all the way through. I run sizing, grooming, retro and kaizen cycles in an Agile setting, and I build the bridge between business units, development teams and external vendors. My favourite part of the job is taking apart manual processes that have run on "this is how it is done" for years and rebuilding them: first with RPA (UiPath, Python, GHOST), today with AI modules. The tool changes, the gain stays the same — people get their time back. Vendor management, legal workflows and the whole SDLC are part of this role.

Business analysis and project management (AFL) on Turkcell-side projects. Across test processes, SKY verification and Platinum package design, I owned the process from defining the need correctly to verifying the delivery. This is where I learned the cost of misreading a requirement — an error found after delivery is far more expensive than the single question that could have been asked at the start.

24/7 technical support, problem tracking and root-cause work on prepaid charging (Charging System). I wrote alarm-monitoring scripts to speed up fault detection — we moved from waiting for problems to catching them early. This was the period when I learned from the bottom up how systems actually behave; if I can understand today why a piece of work is hard, this is why.

Presentations and reporting, electrical panel procurement and field support. My first professional step, and where I saw what engineering discipline looks like on site.

A layer of business, management and strategy on top of the technical base.

Bachelor's degree in engineering.